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Terms & Conditions

Last updated: June 11, 2026 · Effective date: June 11, 2026

These Terms & Conditions (the "Terms") constitute a legally binding agreement between you ("you," "User," or "Customer") and Prime Mind Group LLC, a limited liability company organized under the laws of the State of Maryland, United States of America, together with its educational division PrimeMind Academy (collectively, "Prime Mind Group," "Company," "we," "us," or "our"), governing your access to and use of our websites, applications, courses, certificates, badges, AI tools, content, and any related services (collectively, the "Services").

BY ACCESSING OR USING THE SERVICES, CREATING AN ACCOUNT, OR CLICKING "I AGREE," YOU REPRESENT THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS AND OUR PRIVACY POLICY. THESE TERMS CONTAIN A BINDING ARBITRATION CLAUSE AND CLASS-ACTION WAIVER (SECTION 16). IF YOU DO NOT AGREE, DO NOT USE THE SERVICES.

1. Eligibility

You must be at least 18 years of age, or the age of legal majority in your jurisdiction (whichever is greater), and have the legal capacity to enter into a binding contract. By using the Services, you represent and warrant that you meet these requirements and that your use does not violate any applicable law or regulation.

2. Accounts

You are responsible for (a) providing accurate, current, and complete information; (b) maintaining the confidentiality of your credentials; and (c) all activities that occur under your account. You must notify us immediately of any unauthorized use. We may suspend or terminate accounts that violate these Terms or applicable law, with or without notice.

3. Enrollment, Payments, and Refunds

  • Course fees, badges, certificates, and subscriptions are payable in advance in U.S. Dollars unless otherwise stated.
  • All payments are processed by third-party payment processors. You authorize us to charge the payment method on file for all applicable fees and taxes.
  • Except where required by applicable law, all sales are final and non-refundable. Where a refund is offered, it must be requested within seven (7) days of purchase and before more than 20% of the course content has been accessed.
  • Chargebacks or payment reversals made in bad faith may result in immediate suspension of access and recovery of related costs.
  • We may change pricing at any time; changes will not retroactively affect amounts already paid.

4. License to Use the Services

Subject to your compliance with these Terms and payment of all applicable fees, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Services for your personal, non-commercial educational purposes. All other rights are reserved.

5. Intellectual Property

The Services and all content made available through them — including text, graphics, logos, videos, curriculum, assessments, badges, certificate designs, software, code, and the "PrimeMind" and "Prime Mind Group" names and marks — are owned by or licensed to Prime Mind Group LLC and are protected by U.S. and international intellectual-property laws. You may not copy, reproduce, distribute, publish, display, modify, create derivative works of, sell, license, reverse-engineer, scrape, or otherwise exploit any portion of the Services without our prior written consent.

6. User Content

You retain ownership of content you submit to the Services ("User Content"). You grant Prime Mind Group a worldwide, royalty-free, sublicensable, transferable license to host, store, reproduce, modify, create derivative works of, communicate, publish, and display User Content solely for the purposes of operating, improving, and providing the Services. You represent and warrant that you have all rights necessary to grant this license and that your User Content does not violate any law or third-party right.

7. Acceptable Use

You agree not to:

  • use the Services for any unlawful, fraudulent, harmful, or infringing purpose;
  • share, resell, or transfer your account or course access;
  • attempt to gain unauthorized access to any portion of the Services or its underlying systems;
  • interfere with, disrupt, overload, or impair the Services;
  • upload viruses, malware, or harmful code;
  • scrape, crawl, or use automated means to extract content;
  • use the Services or AI features to produce content that is defamatory, discriminatory, obscene, harassing, or that violates intellectual-property, privacy, or publicity rights; or
  • misrepresent your identity, qualifications, or affiliation.

8. AI Tools — No Professional Advice; User Responsibility

The Services include AI-generated content. AI outputs may be inaccurate, incomplete, biased, or unsuitable for your specific situation. Outputs are provided for informational and educational purposes only and do not constitute legal, medical, financial, security, tax, accounting, or other professional advice. You are solely responsible for independently verifying outputs before relying on them and for any decisions or actions taken based on them. You must not submit data you are not authorized to share.

9. Certificates and Badges

Certificates and badges issued through the Services attest only to completion of specific coursework or assessments. They do not constitute professional licensure, accreditation, employment endorsement, or any guarantee of skill, employment, income, or outcome. Issuance is conditional on payment in full and compliance with these Terms; we may revoke any certificate or badge obtained through fraud, misconduct, or breach.

10. No Guarantee of Outcomes

Any testimonials, statistics, or descriptions of student outcomes are illustrative only. Individual results vary and depend on many factors outside our control. We make no representation or warranty regarding employment, career advancement, salary, productivity, or any other outcome.

11. Third-Party Services

The Services may integrate with or link to third-party services, including payment processors, AI model providers, hosting providers, and analytics tools. We are not responsible for any third-party service and disclaim all liability arising from your use of them. Your use of third-party services is governed by their own terms.

12. Disclaimer of Warranties

The Services, including all content, certificates, badges, and AI outputs, are provided "as is" and "as available," with all faults and without warranty of any kind. To the maximum extent permitted by law, Prime Mind Group LLC and its affiliates, officers, directors, employees, agents, instructors, licensors, and suppliers disclaim all warranties, express, implied, statutory, or otherwise, including without limitation any warranties of merchantability, fitness for a particular purpose, title, non-infringement, quiet enjoyment, accuracy, reliability, availability, uninterrupted or error-free operation, security, or that any defects will be corrected. No advice or information obtained from the Services creates any warranty not expressly stated in these Terms.

13. Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall Prime Mind Group LLC, its affiliates, officers, directors, employees, agents, instructors, licensors, or suppliers be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including without limitation damages for lost profits, lost revenue, lost data, loss of goodwill, business interruption, or any damages resulting from your use of or inability to use the Services, any AI outputs, any reliance on content, unauthorized access, or any third-party conduct, whether based on warranty, contract, tort (including negligence), strict liability, or any other legal theory, and whether or not we have been advised of the possibility of such damages.

In no event shall the aggregate liability of Prime Mind Group LLC and its affiliates exceed the greater of (a) the amounts actually paid by you to us in the six (6) months immediately preceding the event giving rise to liability, or (b) one hundred U.S. dollars (USD $100). Some jurisdictions do not allow the exclusion or limitation of certain damages; in such jurisdictions liability is limited to the maximum extent permitted by law.

14. Indemnification

You agree to indemnify, defend, and hold harmless Prime Mind Group LLC, its affiliates, officers, directors, employees, agents, instructors, licensors, and suppliers from and against any and all claims, demands, losses, liabilities, damages, costs, and expenses (including reasonable attorneys' fees) arising out of or related to (a) your use or misuse of the Services; (b) your User Content; (c) your violation of these Terms; (d) your violation of any law or third-party right; or (e) any decision or action you take based on AI outputs or course content.

15. Termination

We may suspend or terminate your access to the Services at any time, with or without cause or notice. Upon termination, your right to use the Services ceases immediately. Sections that by their nature should survive (including Intellectual Property, User Content license, Disclaimers, Limitation of Liability, Indemnification, Governing Law, and Dispute Resolution) shall survive termination.

16. Governing Law; Arbitration; Class-Action Waiver

These Terms are governed by and construed in accordance with the laws of the State of Maryland, United States of America, without regard to conflict-of-laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

Binding Arbitration. Any dispute, claim, or controversy arising out of or relating to these Terms or the Services shall be resolved exclusively by final and binding arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules. Arbitration shall take place in the State of Maryland, USA, before a single arbitrator. Judgment on the award may be entered in any court of competent jurisdiction. Notwithstanding the foregoing, either party may bring an individual action in small-claims court or seek injunctive or equitable relief in a court of competent jurisdiction for actual or threatened infringement of intellectual-property rights.

Class-action waiver. You and Prime Mind Group LLC agree that each may bring claims against the other only in an individual capacity and not as a plaintiff or class member in any purported class, collective, consolidated, or representative proceeding. The arbitrator may not consolidate more than one person's claims and may not preside over any form of representative or class proceeding.

If the class-action waiver is found unenforceable, then the entirety of this Section 16 shall be void, and the dispute shall be resolved exclusively in the state or federal courts located in the State of Maryland, and you and we irrevocably consent to the personal jurisdiction and venue of such courts.

17. Export Controls and Sanctions

You represent and warrant that you are not located in, under the control of, or a national or resident of any country, or on any list, subject to U.S. economic sanctions or export restrictions, and that you will comply with all applicable export-control and sanctions laws.

18. Force Majeure

We shall not be liable for any failure or delay in performance due to causes beyond our reasonable control, including acts of God, natural disasters, war, terrorism, civil unrest, pandemic, government action, labor disputes, internet or utility failures, or third-party service outages.

19. Notices and Electronic Communications

You consent to receive communications from us electronically, including emails and notices posted within the Services, and you agree that all such communications satisfy any legal requirement that they be in writing. Notices to us must be sent to the contact address in Section 22.

20. Changes to the Terms

We may modify these Terms at any time. Material changes will be posted with an updated "Last updated" date. Your continued use of the Services after the effective date constitutes acceptance. If you do not agree, you must stop using the Services.

21. Miscellaneous

These Terms, together with the Privacy Policy and any course-specific terms, constitute the entire agreement between you and Prime Mind Group LLC and supersede all prior or contemporaneous understandings. If any provision is held unenforceable, the remaining provisions shall remain in full force and effect. Our failure to enforce any right is not a waiver. You may not assign these Terms without our prior written consent; we may assign these Terms freely. There are no third-party beneficiaries.

22. Contact

Prime Mind Group LLC
State of Maryland, United States of America
Email: legal@primemindgroup.com

© 2026 Prime Mind Group LLC. All rights reserved.